Post-stay credit card chargebacks and disputed incidental charges cost hotels thousands of dollars annually. Defending against false fraud claims requires clear, documented evidence.
1. Card Pre-Authorizations at Check-In
Securing an electronic pre-authorization for room and expected incidentals at check-in guarantees funds and validates physical cardholder presence.
2. Digital Guest Registration & Signed Folios
Digital guest check-in with digital signatures on hotel policy terms provides indisputable documentation should a card issuer request transaction verification.
